We are looking for a Azure Operations Expert to be a part of our IT Operations Business Unit team.

Responsibilities

Daily operations activities:

  • Cloud Infrastructure administration;
  • IaaS/PaaS configuration management;
  • Troubleshooting issues in the operational environments, including follow-up problem resolution, root cause analysis and change implementation;
  • Issue definition in cases, screening, categorization, investigation and resolution;
  • Created case updating and closing, noting changes in case management system and registering time;
  • Servicedesk consulting and escalated case resolution;
  • Perform defined operational tasks for multiple services and technologies according agreed SLA levels;
  • Create knowledge articles and other documentation that can help to troubleshoot platforms\solution on other operational levels;
  • Maintain and monitor healthy sate of end-customer environment\platform as defined within provided services;

Investigation & Research:

  • Continuously research the technology relevant to service architecture, identify new possibilities, perform analysis of new trends;
    in the industry. Evaluate possible service improvements and new service design possibilities.

Review & Continual improvements:

  • Identify and submit Service improvements based on service\team performance analytics and process review;
  • Identify, design and actively suggest possible improvements within supported end-customer environment\platform;
  • Together with direct manager define\improve service transition procedure and service acceptance criteria.

Requirements

  • Understanding and experience with Public Cloud Providers (Azure, AWS);
  • Microsoft technologies (AD/ADFS/Cluster/IIS/RRAS) knowledge and experience;
  • Experience with installing, configuring and troubleshooting Windows based solutions and
    environments;
  • Experience with virtualization tools and solutions (e.g., VMware,, Hyper-V, Citrix);
  • Experience with monitoring systems (e.g. Azure Monitor, SCOM, Zabbix);
  • Experience with scrip languages (e.g., Powershell, Azure Cli, Bash);
  • Basic understanding and experience with Firewalls and IT security;
  • Basic understanding and experience with ITSM systems;
  • Basic understanding and experience with networks (OSI layers, TCP/IP, Routes, VPN).

 

Benefits

  • An international and fast pace environment;
  • Training and growth opportunities;
  • Company events and an active social life;
  • Covered telephone expenses;
  • A modern office with free parking;
  • Company covered health insurance.

 

Gross salary range:
1500 – 1800 EUR