Digital Experience Manager - Stockholm, Danderyd

At Piab Group we improve our customers' productivity, sustainability and safety through evolving industrial automation and have done so since 1951.
We believe in an automated world where no resources are wasted, and no humans are injured.
With annual sales of ~3 billion SEK, more than 1200 employees and a global presence in more than 100 countries, we help our customers improve their operations for the better on a daily basis.
Since 2018, Piab Group has been owned by Patricia Industries, part of Investor AB.

Evolving ourselves.
Evolving you.
Evolving automation.

The website is Piab´s primary source of customer exploration, engagement, and lead generation. Behind an insight-and fact-based understanding, organize and project lead the optimization of the digital customer experience journey on the websites and its related sites.

We are looking for

Skills/Experience:

  • Global and Multi-brand strategy understanding
  • Understand the customer experience journey
  • Understanding of business and customer needs for business generation
  • Digital strategy and eco-system understanding
  • Project Management skills
  • Knowledge about SEO
  • Exhibit technical, IT & Digital knowledge to articulate requirements for development
  • Excellent written and verbal English 

To be successful, you need:

  • Excellent stakeholder management
  • Commercial drive
  • Brand awareness
  • Capability to organize
  • Negotiation skills
  • Analytical skills
  • Creative mindset with a problem-solving attitude

What you will do

Responsibilities:

  • Product owner for all Piab websites (piab.com, My Piab, etc.)
  • Responsible for the overall Digital Experience for our customers on the web
  • Design and lead the development of customer journeys on our websites
  • Interface with all the divisional commercial stakeholders, as well as group brand stakeholders to gather web-related requirements.
  • Combine divisional commercial inputs, the fact-based result of website activities, and global branding objectives to generate an optimal customer experience journey
  • Co-lead the website strategy through the website board
  • Strive towards continuous betterment of Digital Experience for our customers on the web channel
  • Accountable for the external development team delivery on the Piab web
  • Responsible for all processes and data flow from/to the web concerning other Piab applications
  • Lay the requirements for maintenance & support on the development team to deliver
  • Super User and Administrator to all web-related platforms and technologies (EpiServer, Optimizely, CMS, etc.)
  • Provide inputs for the roadmap of all web-related platforms and technologies
  • Contribute towards the Performance & Security related requirements on Piab web
  • Execute exploration of technology and features on the web by executing PoV/PoC
  • Supervise internship students and master thesis projects in the area of web 

You will be located at our HQ, Vendevägen 89 in Danderyd.


Evolving you

All employees at Piab have a strong hands-on mentality, exploring, sharing ideas, leading by example making those ideas a reality, and ultimately committing to our customers’ success. As the world of automation evolves, so does Piab.

 

Contact

Should you have any questions regarding the position, you are welcome to contact Talent Acquisition Specialist, Mylinda T Lauber, mylinda.lauber@piab.com.

 

Application

This is an ongoing selection, so make sure to apply as soon as possible by clicking on the
Apply button. We look forward to receiving your application!